Potentiate is a data intelligence company that combines next generation technology with fresh thinking.

We partner with clients to create data driven services, platforms and tools designed to transform.

HOW WE CAN HELP YOU

Market Research & Consultancy

Market Research & Consultancy

Create Actionable Data

If you are looking for ways to make data more immediate, accessible and valuable to really drive actionable insights, Potentiate has the next generation technology, skills and thinking to support this.

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Customer Experience Management

Customer Experience Managementy

Grow Customer Value

In a highly connected world it is vital to engage customers constantly and drive a culture of continuous improvement. Potentiate offers a proven approach to help achieve new benchmarks in customer satisfaction.

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Communications & Media

Communications and Media

Increase Transparency
& Accountability

Incorporating new digital data into smart communication planning and reporting tools can improve online value and relationships between agencies and advertisers. Potentiate brings this data together in engaging formats.

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Business Performance

Business Performance

Drive Performance

Getting your teams fully engaged and working together on strategies helps drive growth. Actively sharing critical data is key. Potentiate creates new systems to optimise data delivery and operational efficiency.

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POTENTIATE LAUNCHES THEIR NEXT GENERATION TEXT ANALYTICS TOOL
IN PARTNERSHIP WITH KAPICHE

Kapiche Logo

Together with Kapiche, we are proud to announce the launch of our next generation text analytics tool – Kapiche for business - a fast, accurate and easy tool for analysing large volumes of unstructured text data.

Drawing on a collective 30 years of expertise, Kapiche for Business means that you can now effortlessly identify and visualise common themes amongst vast amounts of text data (which can also be combined with structured data) and uncover the insights you need for your business.

Find out more here or try it out for free now: https://business.kapiche.com/

POTENTIATE IS ONE OF THE FIRST AUSTRALIAN COMPANIES IN THE INDUSTRY
TO ACHIEVE THE ISO 27001 ACCREDITATION

ISO

Potentiate has achieved the ISO 27001 Information Security Accreditation which is an International Standard for establishing, implementing, maintaining and continually improving Information security management systems.

Potentiate is one of the first companies in Australia to achieve ISO/IEC 27001 – Information Security accreditation in the Customer Experience Management, Market, Media and Social Research industries.

The ISO 27001 standards are currently the fastest growing set of ISO standards being adopted globally and demonstrates Potentiate’s commitment to information confidentiality, integrity and availability.

The accreditation was gained on 15 February 2017.

POTENTIATE WINS TEMKIN GROUP 2016 CUSTOMER EXPERIENCE
VENDOR EXCELLENCE AWARDS

Temkin Award

Temkin Group is a leading customer experience (CX) research and consulting firm based in Massachusetts, and has been holding these global awards since 2013.

Winners are selected based on capability, results and case studies that demonstrate that their CX products and services improve overall customer experience and business outcomes.

Potentiate is the first Australian company to ever win this award. For more details please click here.

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